Excursion Policies

Because of the nature of what it is we offer Alberta Prairie Railway is not able to provide alternative menu choices. Over the years what we have found is that guests find the buffet more than amble with lots of choices. In special circumstances, and as an alternative to the meat dish offered, guests can request a quality vegan burger as an alternative by pre-ordering at time of booking.

Train robberies are scheduled on all excursions travelling to Big Valley with the exception to Teddy Bear Specials and Murder Mysteries. The Reynolds Raiders, a gang of mounted bandits, rob guests of loose change. The money is donated to Alberta children’s charities.

Alberta Prairie reserves the right to substitute excursions to destinations other than those shown in this schedule and to use alternative motive of power in case of mechanical failure.

Alberta Prairie offers a full range of day trips aboard a vintage train.  All excursions originate & return to Stettler and include a stop at Big Valley unless another destination is indicated. Alberta Prairie reserves the right to substitute excursions to destinations other than those shown in this schedule and to use alternative motive of power in case of mechanical failure. All inclusions are subject to change without notice, discount, or refund should circumstances arise which prevent delivery of such things as train robberies.

RESERVATIONS ARE RECOMMENDED

Reservations can be arranged by phone using MasterCard or VISA. Although we can usually accommodate passengers without reservations, we do sell out and a reservation guarantees seating.

Dinners are buffet style, served at the hall in the Village of Big Valley and are prepared by the people of that community. Meals usually include either Alberta beef, roast turkey or home cooked and sliced ham, turkey and beef, plus potatoes, rolls, salads, vegetables and dessert.

Alberta Prairie recommends that you allow yourself enough time for a leisurely drive to Stettler – one hour from Red Deer, two and one-half hours from Edmonton, three hours from Calgary, five hours from Saskatoon, three and one-half hours from Lloydminster, and three and one-half hours from Kindersley.

With the exception of THE POLAR EXPRESS trains cancellations will be accepted up until 24 hours prior to departure. No refunds will be made with less than 24 hours notice. Cancellations received less than seven (7) days prior will be issued a voucher of equal value for a future trip. With less than five (5) days notice, it may not be possible to seat passengers with their group. Please try to reserve the required number of seats with original booking.

There are no refunds, cancellations or change dates with less than 24 hours notice. With more than 24 hours notice reservation dates can be changed to another date or time subject to a $10 per ticket service fee. Cancellations with more than 24 hours notice will receive 50 per cent refund posted to a credit card, conditional on the return of unused train tickets prior to January 31.

Except under special circumstances there are no refunds, cancellations or change dates allowed with less than 24 hours notice. With more than 24 hours notice reservation dates can be changed to another VALUE PACK date or time at no charge. Cancellations with more than 24 hours notice will have a full refund posted to a credit card, conditional on the return of unused train tickets prior to January 31. These terms and conditions are only available on reservations made for dates when a The Polar Express Value Pack trip is being offered.

An Adventure For The Whole Family

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